Terms of Use

1. Identity of the Business

The website https://www.romaiou.gr/ is the official online store (e-shop) of our business, i.e. the sole proprietorship ROMAIOS EVA. ARISTEIDIS, which has its registered office in Piraeus, at 141 Ypsilantou Str., Zip Code 18535, VAT Reg. No 121287011, Tax Office: 1st of Piraeus, and our business is the legal owner and administrator of this website. The Website has been created to display and sell goods marketed by our business. If you wish to contact our business, please email us at info@romaiou.gr or call us on 210 4212288 and 210 4227625.
Please read these Terms of Use carefully before you start to use the Website. By visiting and using this Website, you agree to be bound by these Terms and unreservedly accept them in their entirety.

2. Copyright/ Intellectual Property

Except where expressly provided otherwise, the copyright and contents of the website, including the author’s rights, trademarks, logos, trade names, and other brands, as well as all kinds of materials or information included therein, shall be the sole property of our business or the property of third parties contracted with our business and protected by the relevant provisions of Greek Law, European Law, or International Treaties.
Copy, use, reproduction, modification, change, editing, sharing, distribution, sale, or transfer of the material of this Website, in whole or in part, and, in general, any exploitation of any part of its contents, is prohibited,  without express prior written permission by our business. However, the user may print, copy, or download contents for personal (non-commercial) use.

3. Protection of Minors and Legally Incapacitated Individuals

Use of the website by minors or legally incapacitated individuals is prohibited. The Website may be used by minors or legally incapacitated individuals only with the explicit consent and under the supervision of their parents or legal guardians. Where the Website is used by minors or legally incapacitated individuals, the responsibility shall fall exclusively on their parents or legal guardians.

4. Amendments

Our business reserves its right to make improvements or changes in information, services, and, in general, in the material or the entire content of this Website, as well as terminate its operation at any time, with or without notice to the users. Furthermore, our business may amend these terms of use at any time, and such amendments shall take effect upon posting to this Website. In these cases, your continued use of the Website following the posting of changes will mean that you agree to the amended terms.  For these reasons, we encourage the users of the Website to regularly check the Terms of Use of the Website for any changes-amendments. Any amendment to the Terms of Use shall not affect previously placed orders scheduled for delivery or receipt.

5. Disclaimer of Liability

Our business shall in no case be liable for any damage that may be suffered as a result of the overall use of the Website or for technical problems that may be suffered while accessing or navigating our online store, which are exclusively associated with third-party acts or omissions or with the operation and compatibility of their infrastructure. Our business shall make all possible efforts so that the information provided through this Website is accurate. However, it shall not guarantee the accuracy, exhaustiveness, or completeness of information or material, and it expressly excludes any and all liability for errors or omissions with respect to such information or material.
With regard to products sold by our business through the Website https://www.romaiou.gr/ , the advertising of these products thereon constitutes an “invitation to treat” and not a guarantee of stock availability and/or adequacy of advertised products. The display of products on its e-shop does not imply that our business shall be responsible for or guarantee the availability of such products. However, in case of limited availability or unavailability of a product, our business shall be bound to promptly, and within a reasonable time period, notify the client/user of its e-shop thereof.
Any links to other websites are provided only to facilitate visitors and should not be interpreted as endorsement thereof by us. Our business shall not be responsible for the contents of such websites, e.g. with respect to data privacy, since they are beyond its control. It is the sole responsibility of users to be informed of, review, and accept the terms and conditions for use of such websites.

6. Responsibility of the User

The client/user of the website https://www.romaiou.gr/ hereby accepts and agrees to be bound by these Terms of Use when using the e-shop of our business.
More specifically, the users of our website accept and agree not to use the e-shop of our business for the following indicative actions:
a) send, publish, or in any way share content that is in any way illegal;
b) send, publish, or share via e-mail or in any other way content they are not entitled to under the law or a concluded contract (including but not limited to all kinds of confidential information or information obtained as part of employment relationships or information included in confidentiality agreements or content in breach of copyright);
c) send, publish, or in any way share material created to cause damage to or poor operation of the Website, such as for instance viruses or any other electronic code or software that may harm or disrupt or destroy the operation of files or programmes of any computer software or hardware;
d) install and in any way promote any advertisement or spam messages, chain letters, and any other form of unsolicited content;
e) send, publish or in any way share content in violation of the Law or good faith and fair dealing;
f) defame, insult, harass, threat or violate the legal rights of third parties;
g) send, publish or in any way share content intended to mislead a third party as to the origin of the content of the Website; and
h) use this Website in any way that violates national or international law.
The client/user accepts and agrees that they shall not proceed to acts or omissions that may cause damage and lead to the poor operation of the e-shop of our business, impacting in any way the seamless operation of its e-shop and causing any kind of damage to the business.
Finally, you should comply with essential transaction security rules when navigating the web, as well as regularly change your password.

7. Products and Information

Our business offers the user a full description of the characteristics of products placed and displayed on its e-shop https://www.romaiou.gr/, as such have been provided to our business by the manufacturer/supplier of each product. Our business is bound in terms of the authenticity and quality of these products. All information provided to the user through our e-shop has been set according to the data provided to us by the manufacturers/suppliers of products and we reserve our right to any accidental errors in the description of characteristics of these products.
Our business, bearing in mind the more effective delivery of services to its users through its e-shop, shall make all possible efforts and do everything humanly possible to properly inform you about displayed products, their characteristics, times of delivery or receipt, and anything related to your seamless and fast service. Any erroneous information shall be due to, as the case may be, the time required to update our system; increased demand for products; a technical problem that might disrupt the operation or update of our website; and certainly not to an action sought by our business.
Ownership of all sold products shall remain with our business until complete and full repayment of the price, as well as any supplementary expenses to be borne by the client (e.g. shipping costs). Once products are sold and successfully delivered to or received by the client, our business shall not be held liable for any damage thereto or destruction thereof. Once ordered products are received, the client must check them and verify their condition so as to allow identification of any defects caused during transfer.

8. Order Policy

Before the client finalises any order placed on our online store through the shopping cart, they may modify it; in particular, by selecting the Shopping Cart, the client may remove any product placed therein, as well as modify the quantity of products they wish to buy, either by adding or removing any of them.
Furthermore, once the order is finalised and until it is prepared and before it is dispatched for delivery by our company or accepted by the client at our shop, the client may cancel the order by calling our company on 210 4212288 or 210 4227625, or emailing us at: info@romaiou.gr .   In case where the order has already been dispatched for delivery by our company to the address selected by the client, no cancellation is possible.

9. Return Policy

Right to Withdrawal
The client may withdraw, without giving any reason, within fourteen (14) calendar days from a distance purchase. In particular, the client has the right, within fourteen (14) calendar days of the date of receipt of a product, to return it in the exact same condition that they received it in (brand new, unused, and unopened) and on condition that the product shall be accompanied by all documents serving as proof of the transaction. Every package of order prepared by our company shall include a withdrawal form which should be completed by you to return the product.
In case you fail to find the withdrawal form, you may download it by clicking here.
The cost for return of a product through any courier company or post office selected by the client/sender for return to our business shall be entirely borne by them and not covered by us. Furthermore, the client/sender shall be solely responsible for any damage, destruction or loss suffered by the product during transfer and until its receipt by our business.
For any case of product return, i.e. exercise of the right to withdrawal, and before expiry of the period of fourteen (14) calendar days, please e-mail us at the below address the completed withdrawal form and contact our business either by calling us on 210 4212288 or 210 4227625, or by emailing us at: info@romaiou.gr.
Insofar as there is no reason to refuse the return, our business shall proceed, as soon as possible, and in any case within ten (10) business days of the receipt of the returned product, to the refund of the amount you paid for this product by making a deposit to your bank account.
Return of Defective Products and Return of a Non-ordered Product
Where, upon its receipt by the client, a product is found to be defective, or where a client finds that the product delivered to them is different to that ordered, the client may return it to our business. The return may take place after you contact us about the method of return, either by calling us on 210 4212288 or 210 4227625, or by emailing us at: info@romaiou.gr , and the return cost shall be borne by our business.
In such an event, the defective or unordered product may be returned by the client themselves at the shop of our business, which is located in Piraeus at 141 Ypsilantou Street, Zip Code 18535.
Products considered to be defective, as well as unordered products, may be returned within seven (7) calendar days of their receipt from the client. These products must be returned to our business in the excellent condition they were in when you received them (unused and in perfect packaging) and on condition that these products are accompanied by all documents serving as proof of any transaction.
Defective products, once received by our business and checked by us, shall be replaced by a new or similar product. Where a client does not wish to replace the product, the amount paid by the client for this product shall be refunded in the same way the original transaction was performed (bank account deposit).
As regards products not ordered by the client, once they are received by our business and after it is verified that they do not correspond to those ordered by the client, the order placed by the client shall be performed again with the products the client has selected and purchased in the first place. Where a client does not wish to perform the order and receive the product(s) ordered, the amount paid by the client for this product shall be refunded through bank transfer.

10. Data Privacy

All information relating to the collection and processing of personal data concerning the visitors to our website are thoroughly discussed in the Privacy Policy which the clients/users of https://www.romaiou.gr/οφείλουν should read before the start using it. We encourage you to regularly check our Privacy Policy for any changes -amendments thereto, in order to be updated on the collection and use of your personal data, their period of retention, your rights and all information relating to your data. To quickly access our website’s Privacy Policy, click here.
Should you have any question about the terms of use, you may contact our business, either by calling us on 210 4212288 or 210 4227625, or by emailing us at: info@romaiou.gr.

11. Applicable Law – Other Provisions

The above terms of use of the Website, as well as any change or amendment thereto, shall be governed by National Law, European Law, or relevant International Treaties. Any provision of the above terms found to be contrary to the above legal framework or rendered ineffective shall automatically cease to be in force and removed from the present terms, however, without prejudice to the other terms. No amendment to these Terms of Use shall be taken into account or be part of the agreement unless in writing and expressly incorporated therein.
This is the agreement between the sole proprietorship ROMAIOS EVA. ARISTEIDIS and the user.
It is expressly agreed that any disputes that might arise from the application of the above Terms of Use (as well as from the overall use of the Website by the user), insofar as their out-of-court and amicable resolution is not made possible, shall be governed by the Greek Law and subject to the sole jurisdiction of Greek Courts and, in particularly, the Courts of Piraeus.
For any communication or information (particularly with respect to the use of copyright), you may contact our company by emailing us at info@romaiou.gr or calling us on 210 4212288 or 210 4227625.
In this website, the terms “we”, “us”, and “our” refer to the sole proprietorship ROMAIOS EVA. ARISTEIDIS.